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Your Rights When You Move

Your rights when you move are just the sought of things that you should be aware of when relocating from one state to another as knowing them will prevent you from falling victim to movers that are out to take advantage of unsuspecting clients.

You have the right to be supplied with a freight bill by the mover. A freight bill is a shipping document that clearly identifies the type of service that you will be receiving during the moving process.

It will also help you to determine the costs of the service that you will be receiving from the moving company together with the chargeable rate per unit of the service that you will be required to pay. You have the right to a written quote and estimate from the mover though this may require you to part with up to 100% of the total cost.

An estimate is a document that details out the type of service that you will be receiving during your upcoming move, the value of all your items together with details about the kind of insurance that you will be getting. An estimate is essential as it saves you a whole lot of trouble during the moving process.

You also have the right to know whether the moving company will be providing you with insurance cover or whether you will be required to obtain this on your own. Each moving company offers different insurance policies ranging from standard insurance to named perils insurance covers.

It is your right to have your items weighed and valued by surveyors several days prior to your move. This is important as it will help you to determine the amount that the moving company will require you to pay. The weighing and valuation is usually conducted at the pre-move survey stage.

When moving, you have the right to know whether you are dealing with the agent of the moving company or its representative. This is important as it is not in every occasion that the company will assume responsibility for the acts of its agents. There are times when the agents will be required to bear personal liability for acts done by them.

It is your legal and contractual right to have the terms and condition of the moving contract explained to you at the time of contract. Equally, it is your right to refuse to sign a contract whose terms are not clear. This is important because you will be automatically bound by the moving contract after signing it.

If you have any issue that you would want addressed, seek clarification from an agent of the moving company as this will help you to avoid tussles that may arise in the future. Lastly, you have the right to know the method of payment that the moving company will use.

Not all moving companies use the same method of payment. While others are comfortable with money transfers, others accept only credit cards and cashier checks from their clients. Have this information provided to you early enough.